Nicole Sganga is CBS News' homeland security and justice correspondent. She is based in Washington, D.C., and reports for all shows and platforms. Matt Quinn, Secret Service deputy director, told CBS ...

Bye bye, humans in customer service? One out of every two of you? Yes, if a Forrester prediction comes true in four years. Researchers predict that by 2030, 49% of current customer service jobs will ...

Section 1. Purpose. The President relies on subordinates in the executive branch to help him faithfully execute the laws and advance the priorities for which he was elected by the American people.

Members of Princeton University’s Class of 2026 celebrated the end of their undergraduate careers with a Class Day ceremony honoring their achievements and leadership on Monday, May 25. Recipients of ...

In the not-so-distant past, and long before the carefully crafted legends of Nordstrom’s in-store customer experiences spread far and wide, the state-of-the-art in the consumer retail business from a ...

A total of 18 reports were delivered by speakers from 14 countries on five continents. The broadcast was subtitled in 11 languages—English, French, German, Italian, Polish, Portuguese, Russian, ...

The amphibious assault ship USS Wasp sails in the Philippine Sea on Aug. 26, 2018, during a passing exercise with the Japan Maritime Self Defense Force. (MCS3 Taylor King/U.S. Navy) The U.S. Navy and ...

First-class mail stamps would increase from 78 cents to 82 cents effective July 12 if the proposal by the U.S. Postal Service is approved. USPS is experiencing a "severe financial crisis" and is on ...

The threshold to be considered middle class on average in Colorado is increasing faster than the rest of the country. SmartAsset, an online platform for financial advice and information, once again ...

Dr. Biden was not present at the time of the shooting at the airport early Friday, and no other injuries were reported, the agency said. By Aimee Ortiz A Secret Service agent accidentally shot himself ...

HBO‘s critically acclaimed crime drama Task isn’t pulling any punches with the casting of Mark Ruffalo‘s counterpart in the second season as sources tell Deadline Oscar-winner Mahershala Ali is set to ...

The U.S. Postal Service may raise the price of a first-class stamp to as much as 95 cents. Postmaster General David Steiner warned Congress that the USPS could run out of money by February 2027. A ...