Ofcom levies largest-ever consumer protection fine after finding firm deliberately mishandled millions of phone calls ...
Customers of some of Britain’s best-known brands face being blocked from speaking to human staff by AI chatbots, an ...
Regulator Ofcom has issued the firm a record £28 million fine saying it found Virgin Media to have caused customers on ...
Ofcom has fined Virgin Media a record £28 million for preventing or delaying customers from switching to another provider.
England’s dramatic Round of 32 victory over DR Congo in the 2026 FIFA World Cup didn’t just push our nerves to the limit ...
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