Virgin Media slapped with record £28m fine for blocking customers from switching contracts - Ofcom says that the telecoms ...

Jay-Z has just confirmed a live concert in the UK. The American rapper, who is best known for such hits as Dirt Off Your ...

Customers of some of Britain’s best-known brands face being blocked from speaking to human staff by AI chatbots, an investigation has found.

Ofcom said the telecoms firm caused customers on millions of calls "unreasonable effort, hassle or undue difficulty" when ...

Ariana Grande is currently on her Eternal Sunshine world tour. However, she recently broke some bad news to her fans. The ...

Ofcom levies largest-ever consumer protection fine after finding firm deliberately mishandled millions of phone calls ...

British telecoms firm Virgin Media has been fined a record £28 million ($37. 4 million) after regulator Ofcom found the firm stopped or delayed customers from switching to different providers by ...

The penalty comes after communications regulator Ofcom uncovered a 'widespread' and 'often deliberate' pattern of ...

O2 is expanding its entertainment offering with the addition of Disney+ to its fibre, mobile and television plans. Starting ...

Ofcom has fined Virgin Media O2 £28mn for repeatedly preventing customers from cancelling contracts, after it found that the ...