The record-breaking consumer protection penalty followed an intense probe triggered by nearly 2,000 formal complaints from ...

Ofcom has fined Virgin Media £28 million for preventing or delaying customers from switching to another provider. The regulator said that the telecoms firm had mishandled calls over a near three-year ...

British telecoms firm Virgin Media has been fined a record £28 million ($37.4 million) after regulator Ofcom found the firm ...

Ofcom said the telecoms firm caused customers on millions of calls 'unreasonable effort, hassle or undue difficulty' when ...

The penalty comes after communications regulator Ofcom uncovered a 'widespread' and 'often deliberate' pattern of ...

O2 is expanding its entertainment offering with the addition of Disney+ to its fibre, mobile and television plans. Starting ...

Ofcom levies largest-ever consumer protection fine after finding firm deliberately mishandled millions of phone calls ...

Ofcom has fined Virgin Media O2 £28mn for repeatedly preventing customers from cancelling contracts, after it found that the ...

Relaxing in an airport lounge can be a great way to start your summer holiday in style. They can offer a quieter, more ...

Duran Duran may have only just performed a show-stopping gig at BST Hyde Park, but they're nowhere near done. The incredible ...

In the early 2010s, a new wave of indie talent all came out of the same club night in Birmingham, coming to define the modern ...