Aliza Chasan is a Digital Content Producer for "60 Minutes" and CBSNews.com. She has previously written for outlets including PIX11 News, The New York Daily News, Inside Edition and DNAinfo. Aliza ...

One part of the business that's often helpful to automate is your customer service, especially for simple, general questions ...

OpenAI is letting users link their bank accounts to its chatbot, but cybersecurity experts have safety concerns. Here’s what ...

The U.S. Cybersecurity and Infrastructure Security Agency (CISA) on Tuesday added a maximum-severity security flaw impacting Widget Factory Joomla Content Editor (JCE) to its Known Exploited ...

AI chatbots feed off your data. In most cases, your data is used to personalize future responses, but some companies use the information to train their AI. Others sell that data to advertisers. With ...

Cybersecurity researchers have flagged two malicious cyber campaigns that exhibit similarities with a persistent North Korean threat cluster known as Contagious Interview (aka Famous Chollima, ...

In an effort to improve customer service and make city information more accessible, the city of Laredo has launched a new virtual assistant, “Ask Elle.” Ask Elle is available through the city of ...

DoorDash announced on Thursday that it’s launching a new AI chatbot that lets users order food and groceries with text prompts and photos in its latest AI push. The chatbot, called “Ask DoorDash,” ...

DoorDash launched a new chatbot that lets users order food and groceries and make reservations with photos and prompts. It's a market that's becoming a major testing ground for agentic AI tools.

When today’s teenagers and young adults are struggling emotionally, some are turning not only to friends, family members and therapists but also to artificial intelligence. Nearly 1 in 5 adolescents ...

In early May, the Commonwealth Foundation announced the five regional winners for its influential Short Story Prize, which recognizes unpublished short fiction. One of the awardees, a Trinidadian ...

Picture someone at the end of a long day. Picture someone at the end of a long day. The apartment is quiet. They open ChatGPT, not to draft an email or debug a script, but to say something close to: ...