Q4 2025 Earnings Call January 28, 2026 9:00 AM ESTCompany ParticipantsDavid Kelley - Head of Investor RelationsGregory ...
TwistedSifter on MSN
Call center employee is fed up with scammers, so he came up with the perfect script to deal with them
These fraudsters need to be taught a lesson.
In these politically divisive times, there’s one thing we all agree on—we don’t want a giant data center in our backyard. Behold, the hyperscale data center! Massive structures, with thousands of ...
DALLAS — A call center in North Texas is closing, impacting more than 100 employees, according to filings with the Texas Workforce Commission. Telvista Inc. is closing a facility it operates at 8585 N ...
A child care facility at the heart of Nick Shirley's viral video alleging fraud in Minnesota has a history of violations, according to the Minnesota Department of Human Services. A Minnesota ...
Imagine working in a call center where you have a script to follow. Would you read it word for word, or would you deviate from the script to sound more natural instead of robotic? In this story, one ...
PORTLAND, Maine — Charter Communications has announced that it is eliminating 176 positions at its Portland call center as part of a transition to other U.S.-based customer service centers, a company ...
As energy demand for data centers soars, environmental groups are calling for a moratorium on the approval and construction of new facilities. More than 230 organizations, including Food & Water Watch ...
Letter to Congress Cites Massive Energy and Water Consumption, Ratepayer Turmoil Washington – In a letter sent to Congress today, more than 230 national, state and local organizations from across the ...
Data center demand forecasts have led to skyrocketing prices to secure future power supplies on PJM Interconnection, the largest electric grid in the U.S. Consumers served by PJM will pay $16.6 ...
Tampa General Hospital (TGH) entered into a partnership with Hyro to introduce voice AI agents across its patient access and call center operations, integrating the technology with its existing Epic ...
Today’s contact center agents have a much more profound impact on customer satisfaction and retention, and brand reputation. That’s largely due to the fact that customers have a much lower tolerance ...
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