Customers of some of Britain’s best-known brands face being blocked from speaking to human staff by AI chatbots, an ...

Ofcom has fined Virgin Media a record £28 million for preventing or delaying customers from switching to another provider.

Virgin Media has been hit with a record £28m fine for repeatedly blocking customers from cancelling their broadband contracts ...

Virgin Media O2 announced that it will combine its Commercial and Data and Operations functions into a new single Consumer ...

O2 Investment Partners ( is pleased to announce that through its pool care platform Azureon, it has made an investment in and partnered with Pooltek Services (“Pooltek”), a Rockville, MD based ...

In 2025, fraudsters ordered four O2 Sims in my name and ran up a huge bill. Now it is happening again - even though I'm not ...

O2 has carried out a proof-of-concept trial using cutting-edge technology designed to improve phone calls for customers with hearing loss. The operator partnered with cloud-native network software ...

SPICE Girls singer Mel B is helping Brits cut down on doomscrolling with a unique callback service powered by O2. Pre-recorded messages from Scary Spice herself will call users up via WhatsApp to ...

Complaints to Ofcom increased during Q4 2025 for the first time since Q3 2023, highlighting growing pressure on broadband and mobile operators across the UK telecom market. The latest quarterly ...

CHICAGO, IL / ACCESS Newswire / May 21, 2026 / O2 Sponsor Finance, a division of Old Second National Bank, today announced that it provided senior secured credit facilities to support Fort Point ...