Quiq reports on the role of automation in customer service, highlighting tools like AI for questions, ticket classification, ...

As TECH SPARK Africa progresses into its next phase, UNESCO ROSA remains committed to working with partner institutions to ensure that simulation learning becomes a sustainable and embedded component ...

Generative artificial intelligence has disrupted the classroom, making educators feel as if the only immediate and ...

MANILA, Philippines—The leaders of the Department of Education, Commission on Higher Education and the Technical Education and Skills Development Authority vowed to implement the National Education ...

As well as behavioural and technical issues, firms must also solve a variety of organisational problems to make AI work for ...

Upwork reports that AI slop can undermine productivity and trust in organizations, highlighting the need for effective ...

Over the past year, I've been working on a challenge that faces every organization implementing Zero Trust: how do you manage ...

ELECFREAKS, a global provider of micro:bit-based STEAM education solutions, today announced its participation in BETT 2026, the UK's leading education technology exhibition. This year, ELECFREAKS will ...

Today, let's take a closer look at incident response playbooks: how to build one, tailor it for secret leaks, take actions, ...

Competency-Based Education (CBE) was introduced with noble intentions: to shift the focus of learning from rote memorization ...

"Where are those darn keys? I just had them!” If you find yourself losing things often, there are strategies for how to stop.

Nutshell reports that startups must choose CRMs based on growth stages, ensuring alignment with current needs and planning ...