Customers are 3x more likely to use third-party GenAI like ChatGPT than company chatbots for support, Gartner finds, as AI returns lag the spend.

Countries where people already rely more heavily on search engines, social and video networks, and aggregators for news also ...

The Post tested ChatGPT, Gemini and other chatbots with political questions, and the results show that the AI tools have ...

Roughly three-quarters of adults 65 and older say they never use chatbots. A smaller share – though still a majority – of those ages 50 to 64 say the same. Adults under 50 are the least likely to not ...

More Americans are using chatbots, and some are adopting AI summaries and smart speakers. But views about AI and how fast it’s advancing tilt negative – even for younger adults.

In the brief history of AI security, the prompt injection has quickly become the top threat. Large language models are ...

Hundreds of contractors working on a project for Meta pretended to be kids in order to see how other chatbots like Gemini and ...

Whether you love or loathe generative AI chatbots, they’re becoming increasingly involved in the business of romance.

When today’s teenagers and young adults are struggling emotionally, some are turning not only to friends, family members and therapists but also to artificial intelligence. Nearly 1 in 5 adolescents ...

DoorDash announced on Thursday that it’s launching a new AI chatbot that lets users order food and groceries with text prompts and photos in its latest AI push. The chatbot, called “Ask DoorDash,” ...

I’ve written before about how to ask ChatGPT to improve a so-so prompt. But what about those times with ChatGPT, Claude, or ...

In early May, the Commonwealth Foundation announced the five regional winners for its influential Short Story Prize, which recognizes unpublished short fiction. One of the awardees, a Trinidadian ...