As generative and agentic AI systems increasingly surface answers by drawing on internal knowledge assets, the question of ...

Join us to explore how enterprises can move beyond keywords and search results to connect employees with the right answer, resource, agent, system, or action.

Join us in Washington, DC this November 16 - 19 for KMWorld 2026 where you’ll get practical advice, hear inspiring thought leadership, and have access to in-depth training and workshops on how KM and ...

Dr. Dan Asher works at the intersection of tacit knowledge extraction, organizational knowledge strategy, and AI-ready knowledge architecture. He argues that most enterprise AI initiatives ...

The number 100 has some magical qualities to it. As we were compiling this year’s list of 100 companies to watch in the KM space, Dick Van Dyke celebrated his 100th birthday. That’s an achievement in ...

The classic one-line definition of Knowledge Management was offered up by Tom Davenport early on (Davenport, 1994): “Knowledge Management is the process of capturing, distributing, and effectively ...

The information is there. The challenge is to help executives, analysts, sales managers, support staff, and customers find and use the right information efficiently and effectively. Many enterprises ...

This year’s list of 100 companies that matter in KM is an amalgam of old and new. Out of curiosity about the longevity of companies on the list, we went back a decade and identified 15 companies that ...

One thing became clear as we put together this year’s list of Trend-Setting Products: AI is no longer a novelty or experimental; it’s woven into the fabric of new product offerings. In the past ...

Knowledge Management, (KM) is a concept and a term that arose approximately two decades ago, roughly in 1990. Quite simply one might say that it means organizing an organization's information and ...

Fisent Technologies, a leader in Applied GenAI Process Automation, is releasing Fisent BizAI Studio, a self-service portal designed to put the Fisent BizAI agentic solution directly into the hands of ...

CallMiner, a global leader in customer experience (CX) automation powered by deep conversation intelligence, is introducing several new and enhanced AI capabilities that strengthen its market-leading ...