The interruption of service for the Canvas LMS after a ransomware attack left many in higher education reckoning with how to ...

President Trump has signed a new executive order focused on artificial intelligence (AI) innovation and cybersecurity, directing federal agencies to s ...

"We continue to think about how to simplify systems and processes. So instead of having 128 different applications, we're trying to move toward a system-wide enterprise approach. This creates a lot of ...

In 2024, the University of North Carolina at Chapel Hill transitioned to a new IT service management system to better meet user needs and lower maintenance costs. The success of the transition hinged ...

"Hotline: Cybersecurity and Privacy" tackles the philosophical, moral, strategic, and organizational quandaries related to higher education cybersecurity, privacy ...

The SEI program is working with the teaching and learning community to gather evidence of the impact of instructional innovations and current practices and to help evaluate the results.

As extended reality continues to be adopted in colleges and universities, higher education leaders need to consider regulatory and ethical implications. The authors offer a three-phased implementation ...

Following the addition of accessibility questions in 2021, the latest version of the HECVAT implements several important improvements for usability and effectiveness. Improvements specific to ...

"There will never be a return to what we knew as normal," a university president stated during one of this year's IT Issues leadership interviews. Footnote1 Here, as we begin another year of the COVID ...

For higher education amid the COVID-19 pandemic, spring break 2020 heralded a sharp increase in the scope and pace of change, including social distancing and other controls to limit the spread of the ...