OptifiNow, provider of a CRM platform for wholesale mortgage lenders, has integrated with RETR, a mortgage and real estate data intelligence platform, bringing RETR's loan officer and mortgage company ...

Collaboration combines NIQ's Product Intelligence capabilities with Lula Commerce's platform for digital commerce for convenience retailers.

Model Context Protocol (MCP) servers bring Salesforce CRM data, Tableau analytics, Data 360, AI agents, and business workflows directly into the conversational interface of Slack.

Playlist today launched AI Concierge, a 24/7 virtual front-desk assistant, answering missed calls, responding to client inquiries, booking appointments, capturing leads, and routing conversations to ...

Zywave, a technology provider for insurance distribution, today introduced Zywave Apex, a complete artificial intelligence growth stack for the front office that provides quoting, account intelligence ...

Telgorithm, a cloud communications provider, has launched the Rich Communication Services (RCS) Business Messaging (RBM) suite, with two rich messaging formats, Rich and Rich Media, and introduced ...

Microsoft customers worldwide can now discover and deploy Tendfor Contact Centre and Reception Solution for Microsoft Teams through Microsoft Marketplace.

Ready to move beyond AI pilots and achieve enterprise-scale CX results?AI adoption is accelerating, but many organizations still struggle to translate early success into enterprise-wide impact.

New research from Forrester calls on marketing leaders to shift their focus from AI-driven cost savings to preserving creativity and differentiation.

At Constellation’s AI Forum DC in September 2025 and AI Forum Silicon Valley in March 2026, more than 150 artificial intelligence practitioners shared many best practices and lessons learned in ...

Contentsquare also launched its first Snowflake Native App, now available on the Snowflake Marketplace. By combining Contentsquare's deep understanding of digital behavior with Snowflake's enterprise ...

How Tech Products Really Win Hearts and Minds, brand strategist Lifang He delivers an end-to-end integrated product and brand strategy model to avoid the pitfalls that often tank promising innovations ...