Remote work became the norm in 2020, and in 2021, it’s likely to continue for many. That can make accessing important work documents and software difficult. Fortunately, there’s a way around that ...

Please see Instructions for use after 3/23, or as soon as your departmental IT staff notifies you once your departmental IT staff tell you to follow the new instructions. Access your (powered-on) work ...

If you have one of the upper-tier versions of Windows (Pro, Enterprise), and fair to good computer/networking chops, Microsoft’s Remote Desktop Connection is an excellent free option for accessing ...

While similar in scope and use cases, the collaboration features, pricing, and supported operating systems set these two remote desktop options apart. The ability to access a remote machine is often ...

If your Remote Desktop (RDP) session freezes or disconnects, the following solutions will help you resolve the issue. Before you proceed, we suggest you install the latest Windows Update (if available ...

If members of your family are finally moving over to a Mac, you're going to get called for technical assistance. Here's how to access the new Mac from across the town, country, or world by taking ...

Is your Chrome Remote Desktop displaying a black screen? This guide will help you fix the issue. Chrome Remote Desktop is a cross-platform tool that allows you to remotely access and control a ...

Have you ever left documents, images, or video on a laptop, tablet, or phone that isn't close at hand and needed to obtain that content fast? Well, there's a new-gen app for that. IDrive, on Sept. 9, ...

Before the Covid-19 pandemic, remote support services and tech support were important to maintaining a smooth workflow within any company. However, once the pandemic hit in the early months of 2020, ...

Many enterprises have moved to a hybrid or remote work model, signaling a need for IT teams to use remote desktop software to access workforce devices at any time. Getty Images/iStockphoto With the ...