If you've been following my series of articles here on Firehouse.com you will notice a certain pattern that seems to be focusing on building a department infrastructure to improve external and ...

Conducting a performance appraisal or employee evaluation sheds light on employee job skills, professionalism and work ethics. Evaluations are rated based on the manager's observations, quantity and ...

The list below offers a representative sample of the courses you can expect in the study of rhetoric and interpersonal communication at DePauw. From theoretical foundations to practical experiences, ...

Training in interpersonal communication skills and conflict resolution strategies typically involves role-playing exercises to help participants practice the behavior needed to resolve problems. When ...

Communication models are frameworks that explain the process of communication according to various simplified models that make the multifaceted nature of communication tangible and understandable. One ...

“No word was ever as effective as a rightly timed pause” Mark Twain I have been fascinated by how a simple pause during communication transforms relationships. This explains how our species has ...

We’re back again, talking about soft skills—specifically, interpersonal skills—and just how important they are to your career. Often, it’s easier to understand the benefits of a certain skill set by ...

Digital communication has changed how we build and sustain relationships by breaking geographical barriers but often at the cost of interaction quality. Face-to-face interactions remain essential for ...