ING Direct wanted to get into the heads of customers, so the bank started a data-collection initiative to gain a deeper understanding of how it was interacting with customers. Now, years later, ING ...

The following content is from an older version of this website, and may not display correctly. Imagine it is 2008 and you wake up one day to find yourself in the middle of a global financial crisis.

This content has been selected, created and edited by the Finextra editorial team based upon its relevance and interest to our community. ING chief analytics officer Görkem Köseoğlu (pictured) has set ...

ING Direct Australia is set to rebuild its primary data centre environment over the next 18 months in a bid to halve the cost of operating the facilities. The bank has some 170 TB of storage, 1000 ...

Alongside visualization of relevant historical and real-time data, the web-based Katana application includes an AI-assisted pricing feature which suggests a price that would be profitable when a ...

A fire test went awry in Romania, with ING Bank’s regional data center going offline due to a loud noise. When the Inergen fire suppression system was turned on, the resultant sound caused a rare, but ...