Reaction was somewhat positive to Research in Motion’s compensation offer to its customers after last week’s global BlackBerry outage that lasted as long three days for some users. RIM said it would ...

I love my 78-year-old mother and do whatever I can to help. But when she has computer trouble, she spins into a frustrated tech spiral, starts lashing out, and I want nothing to do with her. The ...

No wonder my friend Kenny got out of the tech support business. He charged about $50 per call. Now you can get free tech support without bugging your neighbor. Engadget.com listed the three main ...

I am an author and features writer at Android Police. I primarily writes guides, how-tos, and roundups on the latest smartphone apps and features for Android Police since joining the team in early ...

Computer repair isn’t cheap—so D.C.’s Office of the Chief Technology Officer is lending its own technicians to help residents fix their devices for free. Marjorie Allen can’t imagine going about her ...