Conflict isn’t rare in healthcare. Providers work in a high-stakes, emotionally charged environment where decisions affect patient outcomes, resources are often stretched thin, and communication can ...

Some people go to extraordinary lengths to be difficult. Think of the diva actress whose on-set needs can never be met or the boss who keeps moving the goal posts. The difficult person elevates the ...

“Some people find fault like there’s a reward for it," says Zig Ziglar. Let’s face it: Some people are a heck of a lot harder to deal with than others. If you’re nice, a people-pleaser, or just plain ...

Let's be honest: difficult people are everywhere. They're in meetings, family group chats, grocery store checkout lines, and occasionally sitting across from you at Thanksgiving dinner. While you ...

If you’re dealing with a relationship marked by conflict, criticism or manipulation – be it with a parent, co-parent or colleague – chances are you’ve come across the “grey rock” method on social ...

Seven years ago, I dreaded going to work. I came in early, before anyone else arrived, and stayed late—just to avoid running into one person in the hallway: my boss. When I first joined the company, ...

Ever had an exchange with someone in your circle that makes you feel like you sprouted a few more gray hairs? You might not be totally imagining it. A recent study published in Proceedings of the ...