When there’s a major systems outage or performance issue, IT teams come to the rescue to restore services as quickly as possible. Some IT organizations follow IT service management (ITSM) incident ...

Data drives smart decision-making in modern industries, but the old saying still holds true: “Garbage in, garbage out.” The quality and completeness of the data pulled for analysis play a huge role in ...

LONDON, ENGLAND - DECEMBER 02: A staff member stands in a projection of live data feeds from (L-R) Twitter, Instagram and Transport for London by data visualisation studio Tekja at the Big Bang Data ...