Businesses and organizations that don't make their websites, applications, communication channels, physical locations, and online working environments accessible, risk alienating large populations of ...

A central tenet of Salesforce's philosophy is offering customers the means to create codeless applications. Its chatbot technology takes another step in this direction. The goal in building most ...

Coinciding with this week's Dreamforce, McKinsey & Company and Salesforce announced a new collaboration to accelerate the introduction of generative AI for Sales, Marketing, Commerce, and Service.

SAN FRANCISCO, Sept. 12, 2016 /PRNewswire/ -- Salesforce [NYSE: CRM], the Customer Success Platform and world's #1 CRM company, today announced new research from IDC detailing how Salesforce and its ...

Please read through the creating accessible emails guidance first. All of the advice in that document applies to creating emails in MassMailer. The default button color does not pass color contrast ...

Salesforce.com comes with a huge menu of useful reports, and yet they might not be exactly what you're looking for. For example, if your company has added custom fields on the account record that are ...