Google will partner with Included Health to launch a nationwide randomized study evaluating how conversational artificial intelligence performs in real-world virtual care workflows. Here are four thin ...

Conversational AI is gaining attention as enterprises look beyond CRMs to spot hesitation risk and momentum before forecasts ...

Salesforce Inc. today unveiled major updates to its Slack platform that brings artificial intelligence agents closer to where people work by making the platform into a unified conversational interface ...

The frameworks act as bridges, enabling insights to flow freely between analytics tools and operational platforms. A query ...

Redfin has launched an AI-driven conversational home search that allows consumers to find homes by describing what they want in their own words, and engaging in a back-and-forth conversation to refine ...

GM is redefining the in-vehicle experience by announcing the introduction of a sophisticated conversational AI, set to debut in its models beginning in 2026. This technology, developed in partnership ...

Agentic AI company Hyro closed a $45 million funding round led by Healthier Capital on Tuesday, bringing its fundraising total to $95 million. The New York City-based startup aims to fill healthcare’s ...

From the moment that it became socially acceptable (and technically possible) to send marketing text messages, brands have eagerly jumped on the bandwagon; consumers are now accustomed to receiving ...

Microsoft Copilot is transforming search advertising by turning everyday conversations into intent-rich signals advertisers can act on. ROAS increases 13-fold when users engage with Copilot before ...

SCOTTSDALE, Ariz.--(BUSINESS WIRE)--Paradox, the conversational AI platform helping HR and talent teams automate administrative tasks and deliver real-time candidate and employee communications, ...

This collaboration emerged through the COST OPINION network. We extend special thanks to network members for helping out with work on this article: Ljubiša Bojić, Anela Mulahmetović Ibrišimović, and ...