The demand for high-speed internet has been growing in recent years. The global internet traffic is also growing by 25% annually but millions of people in remote and rural areas still struggle with ...

As automation accelerates, brands must know when to rely on intelligent systems, and when to show up as unmistakably human.

Amtelco, a leading provider of call and contact center software for answering services and healthcare, is celebrating 50 years in business.

We uphold a strict editorial policy that focuses on factual accuracy, relevance, and impartiality. Our in-house created content is meticulously reviewed by a team of seasoned editors to ensure ...

The Internet of Things has been the impetus behind most wireless innovations and will continue to be in the foreseeable future. In the communications world, new mobile applications are introduced ...

Software can be a major driver for the advancement of communications technology, but hardware also can play a major role in expanding the capabilities of law enforcement agencies. For about two years, ...