QKS Group announced today that it has named Smart Communications as a leader in the SPARK Matrix™: Customer Communications ...

In a nutshell: Matrix is an open standard designed to enable seamless and interoperable communication among various service providers. The protocol aspires to be for instant messaging what the Simple ...

The recognition from QKS Group highlights Quadient’s leadership in transforming CCM into a customer experience operating layerQuadient has been a Leader in the report for six years in a row Paris ...

Sweden is continuing to advance the development of a digital communication infrastructure based on open standards. As announced by the Swedish government network eSam and the Matrix provider Element, ...

European governments are increasingly turning towards open standards alternatives to end-to-end encrypted messaging and collaboration services dominated by WhatsApp and Microsoft Teams. An open ...

The QKS Group SPARK Matrix provides competitive analysis & ranking of the leading Customer Communications Management vendors.Smart Communications, with its comprehensive solution suite, has ...