Collaboration services such as teamware, instant messaging, and Web conferencing have the potential to generate vast operational efficiencies for most businesses by driving down coordination costs.

The sudden need for so many of us to work from home over the past several months has given a massive boost to distributed teamwork. Working patterns that had only existed on the sidelines became ...

In part one of this chapter, we looked at the make-up of the Collaborative Canvas that organizations need to build to co-ordinate digitally connected work. Now in part two, we look at its impact on ...

Nonprofits face growing pressure to do more with less: Rising demand, shrinking funding, and increasingly complex social issues often exceed the capacity—and mission—of any single organization. At the ...