The EU ordered Meta on Tuesday to give rival AI chatbots access to its WhatsApp platform for free within five working days as it carries out an antitrust probe, or risk a heavy fine.She said the EU ...

Facing a tighter budget for customer support? WhatsApp's new pricing model for 2026 makes external AI chatbots significantly ...

WhatsApp is testing a new feature that lets users build their own AI chatbot assistant within the app, reports WABetaInfo. Currently rolling out to a small number of WhatsApp beta testers is a new ...

Meta has to open up WhatsApp to third-party AI chatbots again, the European Commission says.

For years, WhatsApp has been a communication layer for businesses of all sizes around the world. Meta is now infusing AI into ...

European Union regulators on Tuesday ordered Meta Platforms to restore access to WhatsApp for rival AI chatbot makers until an antitrust investigation is complete. The bloc's executive Commission, ...

WhatsApp is overhauling pricing for its Agent Platform, making third-party AI chatbots like ChatGPT and Claude far more ...

WhatsApp has confirmed that AI providers can continue offering chatbots to users with Brazilian phone numbers, days after the country's competition regulator moved to block Meta's policy restricting ...

Meta's WhatsApp is set for a major financial services and AI push with Kunal Shah at the helm. This move aims to leverage AI ...

One part of the business that's often helpful to automate is your customer service, especially for simple, general questions ...