Documents filed by Mazda North American Operations with the National Highway Traffic Safety Administration reveal that nearly 81,000 examples of the CX-70 and CX-90 have been hit with a safety recall.

I’ve previously discussed how the customer experience (CX) imperative has been evolving for businesses. Now, CX is almost always interwoven with other digital transformation initiatives, both ...

Of Mazda’s three most recent recalls, the most substantial involves the automaker’s relatively new CX-90 three-row SUV and freshly new CX-70 two-row SUV. Nearly 81,000 vehicles are affected by a ...