Definition: A set of principles and analytic techniques for improving an organization’s performance in four general areas: financials, customers, learning and internal processes. What it means: ...

The following is reprinted with permission from strategicplanningMD.As simple a concept as balanced scorecards are, organizations still have difficulty implementing them effectively. Although the ...

The results of a “balanced scorecard” was shared with the North Allegheny School Board on Jan. 7, providing a transparent review of both the strengths and areas needing improvement in the district.