From Listening to Acting Halper’s approach is pragmatic. Rather than positioning voice automation as a novelty, the company focuses on outcomes. The system listens to incoming audio messages, ...

Telos Corporation announced that it has been awarded a $14 million contract by the Defense Information System Agency (DISA) to support the Automated Message Handling System (AMHS) for the DISA ...

Companies are accelerating adoption of cloud-based messaging management as digital communication volumes exceed manual handling capabilities, according to recent market analysis. The global messaging ...

Rocket CRM has announced the launch of an innovative communication tool designed to address missed customer interactions, further enhancing operational efficiency for businesses of all sizes. The ...

An innovative project at SECAmb is in the running for a prestigious HSJ Digital Award.