Forbes contributors publish independent expert analyses and insights. Innovation. Entrepreneurship. Culture. As businesses transform their contact centers to include AI agents, many are struggling ...

History shows how the unfiltered human voice can move nations and inspire generations. On August 28, 1963, Dr. Martin Luther King Jr. delivered his iconic “I Have a Dream” speech—raw, real and deeply ...

Interested in adopting AI tools? Unlock the potential of an AI voice assistant to transform your workflows and elevate your productivity. We are currently in an era of rapid artificial intelligence ...

Using voice AI at work is already happening. Antoni Shkraba Studio/Unsplash You might think AI at work means typing prompts into ChatGPT or getting a slick summary from your inbox. But the real shift ...